This phone has been certified by our industry-leading mobile diagnostic software to be 100% fully functional. It will show normal signs of use that may include scratching and/or dings on the screen and outer casing. Screen will have a screen shadow from previous use that is mostly noticeable on a white background. This is purely cosmetic and has no effect on the functionality of the phone. This phone is fully functional with all GSM carriers such as AT&T, T-Mobile, etc. It will not activate with CDMA carriers such as Verizon and Sprint. Premium aftermarket charger is included. Original packaging and SIM card are not included.